RevOps Specialist

Join the team. Make an impact.

At Holded, we believe that daily admin should never stop a great idea from becoming a success. That's why we create intuitive software to empower anyone who dares to start their own business. Long story short: we want to make business simple.

In order to create cutting-edge products that meet the needs of the sector, talent is essential. We are looking for passion, creativity, and commitment. In return, we offer the same.

The Role

Revenue Operations at Holded sits at the intersection of Sales, Marketing, Customer Support, Partnerships and Finance. As we expand the team's mandate toward true Business Operations — one team owning the processes and tools across the entire customer lifecycle — we're looking for a RevOps Specialist focused on AI & Automation to help us scale our tooling and workflows.

As AI continues to shape the way we live and work, we want someone on our team who's genuinely excited about that shift and eager to put it to work across our revenue engine. You'll report directly to Lucie, Revenue Operations Manager, and join Mica and Guillaume in the RevOps team.

What you'll do

• Own and continuously improve the AI tools we use across the customer lifecycle (Happy Robot, Supersonik, Clay and whatever comes next)

• Partner with team leads across Sales/Support/Marketing to spot automation opportunities and turn them into working, production-grade solutions, working closely with our engineering team where needed

• Monitor adoption, usage and performance of AI tools, debug issues, and iterate on prompts/flows/integrations — tracking impact on metrics like conversion rates, response times, pipeline velocity and team productivity

• Evaluate new AI tools and vendors on the market, help decide when to build in-house vs. buy, and maintain those vendor relationships over time so we stay ahead of their roadmaps

• Act as the go-to person for AI adoption internally: help Sales, Support and Marketing teams get comfortable with new AI workflows and translate what can be technical functionality into simple, actionable habits

• Document processes and tool configurations so they stay maintainable as the team grows

• Work on the broader Business Ops roadmap

About you:

• 3+ years of experience in RevOps, Sales/Marketing Ops, or a similar role, with a genuine interest in AI and automation

• Strong analytical skills and comfortable with data: you can dig into usage and performance numbers, spot patterns, and turn them into a clear recommendation

• Comfortable working alongside technical teams: familiarity with APIs, basic scripting, prompt engineering, and no-code/low-code platforms (Zapier, Make, N8N, HubSpot workflows) — you don't need to be an engineer, but you're at ease in that world

• Curious and hands-on with AI tools: you've configured, iterated on, or contributed to AI-driven workflows or agents, and want to go deeper

• Strong process mindset — able to map a workflow, spot inefficiencies, and design a scalable, automated fix

• Good business acumen in order to understand where IA can have a bigger impact and apply it.

• A natural cross-team collaborator: comfortable working with Sales, Support, Marketing and Engineering stakeholders, and confident bringing your own ideas to the table rather than waiting to be asked

• A clear communicator: able to translate technical AI functionality into simple, actionable workflows that non-technical teams can actually adopt

• Comfortable with the responsibility of handling customer and business data within our data privacy and security guidelines

• Experience with HubSpot or Lightdash

• Experience in SaaS B2B metrics

• Fluent Spanish and English

What it's like to work with us

• Permanent contract

• 26 paid days-off

• Flexible working hours

• Short work-day on Fridays

• Free catered lunch

• Continuous Training: annual budget for training for each employee

• Fully equipped kitchen with snacks, drinks, and fresh fruit.

• Top-notch work equipment

• Office in front of the sea with ping pong, pool table, PlayStation…

• Interesting projects and a great work environment

• An excellent opportunity to grow with the company

• Discounts on a Gym membership
  

At Holded, we do things a bit differently. There’s no corporate nonsense, and no old-fashioned hierarchy. Instead, we work in self-sufficient, autonomous teams. Think of them like start-ups within a start-up that learn from each other.

We didn’t start Holded to be another software company. We started Holded to be epic, and you will be part of it.