Billing Analyst

Join the team. Make an impact.

At Holded, we believe that daily admin should never stop a great idea from becoming a success. That's why we create intuitive software to empower anyone who dares to start their own business. Long story short: we want to make business simple.

In order to create cutting-edge products that meet the needs of the sector, talent is essential. We are looking for passion, creativity, and commitment. In return, we offer the same.

The Role

We are looking for a detail-oriented and proactive Billing Analyst to join our Operations Finance team. This is an ideal role for someone with 2 years of experience in finance, billing or business operations within a SaaS environment that wants to join a top-tier and fast growing company that is transforming and highly impacting the billing and ERP Spanish industry.

The Billing Analyst is mainly responsible for ensuring that our subscription management system operates flawlessly, while manually handling edge cases that fall outside the current automation flows. This role has an important impact in our revenue operations and customer billing experience, ensuring transparency, accuracy and efficiency. The role can evolve to a more data-driven cost control analysis if the candidate’s performance excels.

Responsibilities:

• Maintain and oversee the day-to-day operations of the subscription management system

• Proactively resolve any system discrepancies or operational issues related to billing and subscription logic

• Manage subscription lifecycle events on demand like refunds, prorating invoices, exchange rates, credit notes, etc. All of this partnering with the customer success team

• Manage the sending of purchase and sales invoices to the AEAT through the SII

• Work together with the rest of the finance team during monthly and annual monthly processes

• Manage financial disputes

• Automate financial processes using data analysis tools

• Work with cross-functional teams to improve financial reporting and analysis

About you:

• Bachelor's degree in finance or economics

• 2 years of experience in finance, billing or business operations

• Advanced Excel skills

• Understanding of accounting principles and financial reporting

• Excellent communication and presentation skills

• Ability to work independently and as part of a team with strong attention to detail and accuracy

What it's like to work with us

• Permanent contract

• 26 paid days-off

• Flexible working hours

• Short work-day on Fridays

• Free catered lunch

• Continuous Training: annual budget for training for each employee

• Fully equipped kitchen with snacks, drinks, and fresh fruit.

• Top-notch work equipment

• Office in front of the sea with ping pong, pool table, PlayStation…

• Interesting projects and a great work environment

• An excellent opportunity to grow with the company

• Discounts on a Gym membership
  

At Holded, we do things a bit differently. There’s no corporate nonsense, and no old-fashioned hierarchy. Instead, we work in self-sufficient, autonomous teams. Think of them like start-ups within a start-up that learn from each other.

We didn’t start Holded to be another software company. We started Holded to be epic, and you will be part of it.