Business Consultant Trainee

Job description

Our story, your future story

At Holded, we believe there is a different way to manage companies. An easier way. More effective. Better. It all started in 2016. Our founders, Javi Fondevila and Bernat Ripoll created Holded with the vision of reinventing the concept of ERP.


Our mission is to consolidate our position as the leading cloud ERP in Spain, creating a smart business management solution that covers all areas of business. Holded is an affordable, easy-to-use cloud-based software platform designed especially for small business management. It allows to manage every aspect of a business from a single place: invoicing, accounting, CRM, inventory, projects and human resources. Watch this two-minute video to discover everything Holded can do!


We know that big goals need a great team. That's why we're looking for passionate people who work everyday to be the best at what they do. Join our team of +100 employees and let's reinvent how we do business!

The Role

We are looking for a Business Consultant Trainee for the Spanish market with outstanding communication skills, a strong customer focus and the ability to adapt to each client in order to provide a personalised experience.

Empathy and organization are some of your strongest skills, you are able to put yourself in the customer’s shoes and actively handle their requests.

As a Business Consultant Trainee, you will:

  • Be part of an amazing team of people, working closely with your team leader, and helping us deliver fantastic customer experiences

  • Act as our customer’s trusted point of contact, while having a direct impact on our customer satisfaction, product adoption and customer lifetime value.

  • Involve yourself in product education and training for our clients

  • Build robust relationships with our customers to help them get as much value as possible from

  • Provide our customers with any extra advice requested, always looking to go the extra mile!

By joining us, you will work in one of the most important areas in the company. As a self-service product, the CS strategy has a huge impact on how the users onboard the product and brings more value to our users.

Requirements

About you

  • You are in the last year of your studies or recently finished your Bachelor Degree (Business Administration or similar)

  • You have a proactive attitude

  • You are a Spanish native speaker

  • You are a Digital Native

  • You love learning

Extra awesome

  • You have a good English level


What it's like to work us

  • Remote-friendly

  • Flexible working hours (full-time and part time available)

  • Short work-day on Fridays

  • Free catered lunch

  • Referral program

  • Fully equipped kitchen with snacks, drinks and fresh fruit.

  • Top-notch work equipment

  • Office in front of the sea with ping pong, pool table, PlayStation…

  • Interesting projects and a great work environment

  • An excellent opportunity to grow with the company

  • Discounts on Gym membership

At Holded, we do things a bit differently. There’s no corporate nonsense, and no old-fashioned hierarchy. Instead, we work in self-sufficient, autonomous teams. Think of them like start-ups within a start-up that learn from each other.


We didn’t start Holded to be an other software company. We started Holded to be epic, and you will be part of it.


This might not be the job for you, but perhaps you have a friend who would be a perfect fit. If so, send them this link: https://jobs.holded.com/o/business-consultant-trainee